the best online bpo courses in london
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Lead the Change
Get certified on the world's foremost standards on business process and outsourcing/ BPM expertise.
Discover MoreImpacting thousands of professional careers in outsourcing and BPM, and hundreds of outsourcing and BPO companies around the world, BCI's professional & enterprise certification programs, frameworks and standards define the state-of-the-art on human competence, service-excellence and competitiveness of nations in business process management & outsourcing.
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Achieve beyond the ordinary in BPO
For your career, company, country & people.
Discover MoreImpacting thousands of professional careers in outsourcing and BPM, and hundreds of outsourcing and BPO companies around the world, BCI's professional & enterprise certification programs, frameworks and standards define the state-of-the-art on human competence, service-excellence and competitiveness of nations in business process management & outsourcing.
Opportunity Multiplied
BCI certifications in F&A, back-office, technical support, customer interaction, team-leadership and operations management prepare graduating students, as well as working professionals for a wide array of jobs, career opportunities and growth across almost every industry and sector, including starred hotels, retailing, banks, ticketing, telecommunication, BPO, shared services centers, and helpdesk centers. BCI standards and certifications for organizations imply more efficient service delivery operations and smarter management of workforce and talent.
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Individuals
Graduating university students and working professionals acquire BCI certifications to expand their employability in exciting job areas.
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Businesses
BPM and outsourcing firms get their delivery systems and workforce processes BCI-certified to stay worldclass and growing in their business.
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Government
BCI works with governments and World Bank on large-scale ICT workforce development projects, creating employability in emerging sectors.
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Educators
Leading global institutions and training companies deliver BCI certification training and education in ICT and BPO skills on BCI standards.
Read MoreCERTIFICATIONS
Certifications For Professionals
A specialist global qualification is the first prerequisite for a great job or a prized career raise. In business process/ BPO, there's no qualification more powerful than a BCI credential. BCI is the world's leading qualifications and skills and quality standards body for the business process outsourcing space.
BCI certifications for BPO professionals are the world's first and among the most widely preferred qualifications for various roles and positions in BPO service provider organizations.
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Learning & Exam-Prep Resources
The certification exam preparation kits of BCI contain content fleshed around the groundbreaking BCI standards. These Official BCI Certification Preparation kits, provided complimentary to registrants of all BCI programs, do not only help them study and prepare for their certification exams, but also serve as lifelong friends during the course of their careers. The kits contain handbooks and workbooks - the world’s first and the most authoritative learning resources ever prepared for the business process industry, filling up a long-felt void of reliable, researched, and insightful knowledge in the discipline.
Process Standards for Organizations
Organizations working on global standards with international certifications for their management systems inspire more confidence among their existing clients; become stronger employer brands, and become even more attractive for prospective customers.
Discover MoreUniversities/ Educational Institutions
BCI Institutional Accreditation
Institutions with outstanding reputation can host a BCI-licensed International Center for Outsourcing Studies. BCI powers ICOS™ facilities for offering worldclass BCI certifications as well as undergrad, graduate, research and corporate training programs in outsourcing and related areas.
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Explore possibilities of establishing an ICOS™ in your institution.Government
A broad spectrum of government organizations spanning Ministries of ICT & IT, ICT Centers of Excellence...
Learn MoreWorld-Leaders Ensure You’re Served Best at
BCI!Earning a BCI credential for yourself or for your company, or growing your business as a BCI partner is a matter of great pride. Ensuring your journey with BCI is full of the joys of convenience and speed is a priority for us too. BCI has engaged global experts and leaders in content, exam-management, logistics and digital credentialing to ensure the very best of experience is delivered to our stakeholders.
Global Content Powerhouse in Technology & Science
With more than two dozen Nobel Laureates in its author panels, Wiley is the world's largest and the most influential repository of groundbreaking original content in multiple disciplines of Science, Technology and Management. BCI and Wiley have collaborated to develop the first ever knowledgeware on business process industry, verily decoding the definitive science of this rapidly evolving space.
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